Effective Thinking

  • Uberdesign: Lessons in Experience Design from an Uber Driver

    I’m a lead experience architect at EffectiveUI, but my side gig is driving for Uber. I drive the late night shift for five or six hours on weekends and I love exploring the city, finding new places, and meeting interesting people. It’s pretty incredible what you learn by spending enough time in a car with […]

    Read More
  • Events as Interfaces: The User Experience of a Physical Environment

    A few short weeks ago, EffectiveUI threw a design community event in Denver to kick off “The Secret Order of Meaningful Impact,” our initiative to create a better community through design. Gracious attendees braved a freak slush storm (which was bookended by lovely 80 degree days) to participate in what can only be described as […]

    Read More
  • Bigger Isn’t Better

    Call me a curmudgeon. It’s okay, I understand. As a designer I should naturally be geeking out over the latest and greatest iPhone tech from Apple. My mind should already buzzing with the possibilities of how I’ll take advantage of 72% more pixels, but I just can’t seem to get excited about the size of […]

    Read More
  • A Brief Introduction to the UX Process

    Editor’s Note: UX is fairly new in some parts of the world including many Latin American countries. The following blog was written to introduce the concept to people in those regions. The original Spanish version of the blog can be found here. Technology and customer service is every day becoming more essential for businesses. A […]

    Read More
  • Using Storytelling to Create Humanized Experiences

    This is not a test. Turn off your iTunes for a second, think about the product you’re currently involved in building, and write down the first phrase that comes to mind based on the next sentence. Why does my product need to exist? Got something written down? Great! You have probably already successfully integrated experience […]

    Read More
  • 2012 Events: Rounding Out the Year

    2012 has been a great year for industry events, from past favorites like SXSW to new happenings such as the Cloud Computing Expo and our own “Getting Unstuck” innovation in the enterprise event. Rounding out the year, we are looking forward to several upcoming events including Forrester’s Developing Digital Disruption and Customer Experience Forum West, […]

    Read More
  • No Experience Necessary

    Here’s the scene. The client is leaning forward, tapping his index finger against his lips and squinting at wireframes displayed on the conference room’s LCD screens. “So I’m wondering, what kind of experience is the user going to have with this?” he asks. “As close to a non-experience as we can get,” is the answer.

    Read More
  • Voting Begins for SXSW 2013 Panelists

    EffectiveUI has 11 panelist submissions for the 2013 South by Southwest (SXSW) conference scheduled for March of next year. We need your help to get these amazing topics on the SXSW agenda by casting your vote today through August 31.

    Read More
  • As UX Evolves, So Must UX Practitioners

    I recently finished reading Steven Johnson’s “Where Good Ideas Come From: The Natural History of Innovation,” in which he takes elements of biological adaptation and applies them to the generation of ideas. I was struck by his arguments about what fosters good ideas. I was also struck by how the user experience (UX) industry embraces […]

    Read More
  • User Experience: A Universal Language

    When I was taking the metro in the most romantic city in Europe, Paris, I encountered the “Franklin D. Roosevelt” station, which serves lines 1 and 9. This was an interesting station. Besides the modern decoration, it had an interactive metro map – a great idea for this station, one of the busiest in Paris, […]

    Read More